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$10* AUSTRALIA WIDE DELIVERY
*excludes bulky items

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Returns & Exchanges

RETURNS & EXCHANGES POLICY

Exchanges/ Refunds

Please choose your product/s carefully, as The Freckled Frog do not usually provide refunds for products where you have simply changed your mind. Faulty products must be brought to our attention within 7 days.  We may ask for a photo of the problem.

If you have a minor problem with a product, we may choose to give you a free repair instead of a replacement or refund. When you have a major problem with a product, you will be issued with either of the following; a replacement, refund, credit, spare parts, repaired or compensated for.